The terms of service is placed after the call to action and the size is inaccessible.
Description
Making it easy to skip the boring yet important information for adoption.
Example
Privacy is an important topic and the user’s rights are hidden under legal jargon, inaccessible small print and placed in a location that makes it hard to view. Users sign up for a product and their mental model revolves around the features and not the wall of text so they are less likely to read it.
Post-AI Altruheuristics
Biases
Salient Bias
Sunk Cost Fallacy
Hyperbolic Discounting
Biology
Dopamine: Reading long legal text is unenjoyable.
Flow: The T&Cs are displayed during sign up and being asked to read long text.
CBT Distortions
None.
Circ's Principles
Calmness: Provide all information required upfront before the journey.
Transparency: Reduce anxiety by removing uncertainty and explaining algorithm updates.
Mental Health
None.
Pre-AI Heuristics
Dark Patterns
None.
Gestalt
None.
Graphic Design
None.
Don Norman Principles
Hierarchy: The link to T&Cs tend to be smaller reducing it’s prominence.
